At Kuma Investment Co Ltd, we want you to be satisfied with your purchase. If you’re not, you can return most items within 30 days for a full refund, provided they are unused and in their original packaging.
How to Return:
- Contact our customer service at [info@kumainvestments.com/+260 973 756 333] for a return authorization and instructions.
- Return shipping costs are the customer’s responsibility unless the return is due to our error.
Refunds:
- Once we receive your return, we’ll process your refund within 7-10 business days to your original payment method.
Exchanges:
- For exchanges, please return the original item and place a new order.
For any questions, feel free to reach out. Thank you for shopping with us!
